Corona and safety procedures.  Read about what actions we are taking to maintain safe environments for our guests and employees.

HELLO@STENUNGSBADEN.SE | N58° 0,3 N - 11° 48,5 E.

SAFE STAY – safe environment

In our day to day life, we would like our families, friends and colleagues to be safe and happy. No One should feel uncertain and worried that their workplace could cause harm or that a business trip may put one at risk of illness. Our focus will as always continue to be that of unique properties, unique experiences and unique service which will at all times adapt to what ever the circumstances may be. We will make a promise that we will continue to have everyone’s safety in focus and commit to following strict official and national guidelines which will allow for a Safe Stay. We pride ourselves in delivering unique experiences in peaceful settings under our watchful eye.

Safe Stays quite simple!
Trond Bastiansen – COO, Nordic Hotels & Resorts


 

SAFE ROOMS

  • All of our housekeepers follow strict guidelines to avoid cross contamination between rooms. Your room will be uniquely yours.
  • All bed sheets are changed as frequent as you wish. We minimise the use of scatter cushions and bed throws which are always clean.
  • We use cleaning products which are kind to the environment but will keep you safe from bacterias, viruses, fungi and spores.
  • We change all towels and amenities even if they have not been used.

SAFE FOOD

  • We will make your visit relaxed while following official guidelines on space and maximum number of guests.
  • While you relax, we make the extra efforts to ensure that all surfaces are clean and ready for your use. We will place you at a neatly prepared table.
  • Let us spoil you with table service! We will come to you and guide you through your dining experience.
  • While having your safety as focus, we will take measures to make sure we know who is visiting us. We may ask you for more information than normal ahead of your meeting to discreetly make sure you and your colleagues are taken care of at all times.
  • We will make sure that you don’t need to queue and will put measures in place for your convenience.
  • We will cater for all your needs in a personalised way. All you need.

SAFE MEETING

  • We will make sure your meeting is relaxed while following official guidelines on space and maximum number of guests.
  • While you do your work, we make the extra efforts to assure that all surfaces are clean and ready for your use. We will prepare all areas in line with your needs under our watchful eye.
  • We will keep you and your colleagues informed at all times. You will feel welcomed under the watchful eye of your meeting coordinator.
    While having your safety as focus, we will take measures to make sure we know who is visiting us. We may ask you for more information than normal ahead of your meeting to discreetly make sure you and your colleagues are taken care of at all times.
  • We will make sure that you don’t need to queue and will put measures in place for your convenience.
  • We will cater for all your needs in a personalised way.

SAFE SPA

  • To allow for a safe environment for therapists and guests, we have taken measures to control both spacing and number of visitors at all times.
  • While you relax, we make sure that every precaution is taken. We use cleaning products which are kind to the environment but will keep you safe from bacterias, viruses, fungi and spores.
  • We follow International Guidelines on water safety. The latest requirements for treating water is always priority.
    While you use our Spa Facilities, we will make sure that you are easily informed along the way to keep the experience smooth and safe for all.
    To make the experience as smooth as possible, we will allow for other means of changing and showering facilities which will be private to you.
  • While having your safety as focus, we will take measures to make sure we know who is visiting us. We may ask you for more information than normal ahead of your visit to discreetly make sure you and your fellow guests are taken care of at all times.

 

Information regarding safety at our hotels! 

Are you worried? The safety of our hotel guests and staff are our top priority in all situations. Stenungsbaden has a crisis management group that works with questions relating to the corona virus and this group closely monitors the development. The hotel follows the recommendations from The Public Health Agency of Sweden and the Ministry for Foreign Affairs concerning the corona virus SARS-CoV-2 and the disease covid-19. Stenungsbaden is a part of Nordic Choice Hotels, click here for information on what we as a hotel chain  are doing to maintain safe environments for our guests and employees.

 

At our hotel, hygiene and cleanliness are always prioritized. We are also emphasizing the importance of good hand hygiene based on recommendations from local health authorities. We have strict hand hygiene policies for our team members before eating or preparing food and after using the bathroom. We also encourage guests to frequently wash their hands with soap and warm water. Even before the outbreak of the pandemic, Stenungsbaden had a cleaning score of 4 out of 5 on Tripadvisor and we continue with our control program in our operations.

 

What we do at our hotel for securing the safety of our guest:

  • Increased focus on hand hygiene
  • Offer disinfectant dispensers in public areas to our guests
  • Observance of the procedures for dealing with colleagues who are ill
  • Security precautions that anyone can take to protect themselves and others from COVID-19
  • Frequent hand washing
  • Have hand disinfection ready
  • Avoid unnecessary hand contact
  • Avoid touching eyes, mouth and nose
  • Cover the mouth with the elbow when coughing and sneezing
  • Keep at least one meter away from coughing or sneezing persons

 

Security precautions that anyone can take to protect themselves and others from COVID-19

  • Increased focus on hand hygiene. Wash with soap and warm water.
  • There are disinfectant dispensers in public areas 
  • Avoid unnecessary hand contact
  • Avoid touching eyes, mouth and nose
  • Cover the mouth with the elbow when coughing and sneezing
  • Keep at least one meter away from coughing or sneezing persons

 

The hotel has many private rooms. Be isolated, but be together!

  • Private meetings – book your very own conference villa. We offer rooms, routines and policies that are clearly and specifically adapted to the current situation. With us there are several larger conference rooms that you can privately dispose.
  • We can divide the hotel into sections if needed
  • Our hotel has many spaces and cozy environments for privacy
  • Take the opportunity to utilize our outdoor environments
  • As it seems today, we will not shut down our premises.

 

Hotel rooms and public areas

  • Regular disinfection of exposed surfaces such as door handles, card terminals and elevator buttons with anti-bacterial liquids
  • Increased cleaning and hygiene protocols
  • Disposable gloves for all cleaning

 

Conference

  • The conference rooms are disinfected after use.. We disinfect everything from chairs, tables, doors, remote controls, lighting buttons. 
  • Tell us if you rather would have your coffee served in the room
  • than in our public areas. 
  • Hand disinfection is available in all conference rooms

 

Spa, treatments and training

  • Stenungsbaden is a member of Svenska Spahotell and together we are constantly working to ensure water quality.
  • The US equivalent to environmental and health management has investigated how coronavirus in general and Covid-19 in particular behave in pools. It turns out that coronaviruses are easier to eliminate than other viruses that we already have protection against via sewage treatment plants, filters, chlorine and UV light.
  • Of course, hygiene is the focus. All staff have solid training in their particular field of work in order to ensure the highest possible quality.
  • Offers double towels for our guests who visit our spa.
  • Reduces the number of people at the gym- increase outdoor workouts.

 

Kitchen/ Restaurant / Night club

  • In our restaurant, we follow the latest regulations of the Public Health Authority regarding ensuring that our guests can keep a distance between each other.
  • The safety of our guests and staff is our top priority at all times. In order to minimize the risk of spreading the new coronavirus (COVID-19), Stenungsbaden and Nordic Choice Hotels is temporarily changing its procedures regarding food and beverages.
  • All conference buffets are replaced with plated meals. From today, lunch is served on a plate. The guest have three courses to choose from. Salad and bread on the table. Conference and a’la carte menus are reduced.
  • The “Fika” is served group by group.
  • Our afternoon tea has been cancelled until further notice.
  • We can’t offer room service for the moment.
  • Follows the same strict hygiene practices as always.
  • In addition, all food is packed in transport to the spa, reception, bar etc. So that it can not get any external contamination.
  • Our party weekends are currently paused.  Stenungsbaden will still be open and we will do everything possible to create a wonderful evening with a pleasant atmosphere for you and your company. ️

 

Stay at home if you are ill!

If you have any symptoms at all, even if they are mild, you should limit your social contacts in order not to infect others. This applies to both working life and private life.

Symptoms of infection are respiratory symptoms, like fever or cough. Even if your symptoms are mild it is important that you stay at home and do not attend any lectures or seminars. Remain at home for a couple of days extra, also after you have stopped showing symptoms.

 

 Are you worried?

If you have general questions or is worried about the corona virus and the disease covid-19 you should call +46 113 13 in Sweden.

 

Do you have symptoms?

In case you are showing any symptoms you should call the health services (Vårdguiden) on +46 1177 in Sweden. You should not visit a health care centre, instead always contact the health services on +46 1177 first.

 

How to prevent infection

Generally preventive measures are:

  • Avoid shaking hands when greeting people.
  • Avoid touching your face and your eyes. The virus is transmitted through mucous membranes in eyes, nose and mouth.
  • Wash your hand often with soap and hot water. Infectious matter easily sticks to your hands. Therefore, wash your hands often with soap and hot water, for at least 20 seconds.
  •  Always wash your hands when you come home and when you arrive at work, before you eat, when you handle food, and after visiting the toilet.

 

 

The information is updated continuously and provides answers to frequently asked questions. Also keep track of the information published on The Public Health Agency of Sweden’s website.

 You always have a responsibility. Follow the recommendations, and most of all take care!

Our hotel is open and operate as normal, and with safety as our main priority and we are taking every precaution in order for our guests to feel safe when staying or visiting out hotels. We consider it to be safe for hotel guests, conference guests and employees to operate our organisation as normal as long as we adhere to the guidelines issued by the authorities.

In case a situation arises, in which a guest or employees is suspected of being infected with the new Corona virus (SARS-CoV-2), we will follow the instructions issued by the health authorities. We also have an agreement with a security company that can provide advice to the hotel management in such a scenario.

This information is valid until further notice and may be updated.

 

Take care, we look forward to see you here at Stenungsbaden!